1. Introduction
Transcript Bunny ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Password (encrypted)
- Profile information from OAuth providers (if using Google Sign-In)
Usage Information
We automatically collect information about your use of the Service:
- YouTube video URLs you request transcripts for
- Transcript data and metadata
- API usage and request logs
- Credit usage and billing history
- Device information and IP address
- Browser type and version
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and manage subscriptions
- Generate transcripts and AI summaries
- Send you technical notices and support messages
- Respond to your requests and inquiries
- Monitor and analyze usage patterns
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate security measures to protect your information:
- Passwords are hashed using industry-standard encryption
- API keys are hashed and stored securely
- Data is transmitted over encrypted connections (HTTPS)
- Transcripts are stored in secure cloud storage (Cloudflare R2)
- Database access is restricted and monitored
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Cloudflare (hosting), Polar (billing), OpenRouter (AI features)
- YouTube: We access public YouTube data on your behalf to generate transcripts
- Legal Requirements: When required by law or to protect our rights
6. Third-Party Services
Authentication
We use Better Auth for authentication, which may integrate with Google OAuth. Please review Google's Privacy Policy for information about how they handle your data.
Payment Processing
We use Polar for payment processing. Your payment information is handled directly by Polar and is not stored on our servers.
AI Services
AI summaries and chat features are powered by OpenRouter. Transcript text is sent to OpenRouter's API for processing.
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your logged-in state
- Remember your preferences
- Analyze usage patterns
- Improve Service performance
8. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Export your transcripts and data
- Opt out of marketing communications
- Withdraw consent at any time
9. Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations. When you delete your account:
- Account information is permanently deleted
- Transcripts and associated data are removed
- Billing records are retained as required by law
- Anonymized usage data may be retained for analytics
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us through our Support page.